1. Introduction
Welcome to the official webshop of WEPA Solutions EMEA LTD (Hebrew name: וופה פיתרונות אמה בע״מ), registered in Israel under Company Registration Number 517032405, with its registered office at Derech Eretz 44, Ashkelon 7890725, Israel (“WEPA Solutions”, “we”, “our”, or “us”).
These Terms & Conditions govern your use of our webshop, your purchases of goods or training tickets, and any engagement with our professional services, products, or custom solutions.
By accessing or purchasing through this website, you confirm that you have read, understood, and agreed to these Terms & Conditions. If you do not agree, please do not use this website.
2. Scope of Application
These Terms apply to:
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The sale of physical products and tactical/professional equipment available through our webshop.
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The sale of training tickets and educational services provided by WEPA Solutions Academy.
- The provision of consulting, auditing, testing, and custom solution services performed by WEPA Solutions experts, contractors, or approved partners.
Specific conditions may apply to certain services and will be communicated in your quotation, contract, or invoice.
3. Legal Entity and Contact
WEPA Solutions EMEA LTD
Derech Eretz 44, Ashkelon 7890725, Israel
Company Registration & VAT No: 517032405
Email: compliance@wepa.solutions
Website: https://wepa-solutions.shop
4. Products and Services
We offer a wide range of professional, tactical, and educational products and services designed for individuals, organizations, and government or security entities.
All descriptions, images, and specifications on the website are provided in good faith; however, minor deviations may occur due to manufacturing tolerances, supplier updates, or technical improvements.
WEPA Solutions reserves the right to modify, discontinue, or replace products or services at any time without prior notice.
5. Prices, Taxes & Payment
All prices are displayed in the currency indicated on the product page.
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For Israeli customers, prices are subject to 18 % VAT unless otherwise stated.
- For international customers, VAT may not apply, but import duties, customs, or local taxes may be due upon delivery.
Accepted payment methods include credit card, bank transfer, or any other method available at checkout.
Orders are confirmed only after full payment is received unless a written agreement states otherwise.
6. Shipping & Delivery
We ship domestically and internationally through approved logistics partners.
Delivery times are estimates and may vary depending on destination, product availability, or customs clearance.
WEPA Solutions cannot be held responsible for delays beyond our control.
Ownership and risk of loss pass to the customer upon shipment.
7. Returns, Exchanges & Refunds
If you are not fully satisfied with your purchase, you may request a return within 14 days of delivery, provided the product is unused, in its original packaging, and accompanied by proof of purchase.
Customized, special-order, or operational-use items are non-returnable.
Training tickets are non-refundable, but transfers to another session or participant may be allowed upon written request.
Refunds are processed within 30 days after validation by WEPA Solutions.
8. Training Tickets & Academy Courses
Training courses, workshops, or certifications offered by WEPA Solutions Academy are subject to availability and minimum attendance requirements.
WEPA Solutions reserves the right to postpone, relocate, or cancel sessions in case of force majeure, safety issues, or insufficient enrollment.
Participants must comply with all safety and conduct rules communicated by WEPA Solutions instructors or staff.
Participation implies acceptance of personal responsibility for one’s conduct, equipment use, and adherence to security procedures.
9. Consulting, Auditing & Custom Solutions
For professional engagements (consulting, auditing, testing, or custom manufacturing), the following apply:
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A written Proposal / Scope of Work (SOW) or Service Agreement defines the deliverables, pricing, and terms.
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Intellectual property created by WEPA Solutions remains our property until full payment is received.
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Confidential information shared by either party shall be protected in accordance with our Non-Disclosure & Confidentiality Policy.
- WEPA Solutions may use subcontractors or affiliates to execute parts of the project under our supervision and standards.
10. Warranty & Liability
All products are covered by a standard manufacturer warranty against defects in materials and workmanship.
WEPA Solutions’ liability is limited to the repair, replacement, or refund of defective items.
We are not liable for indirect, consequential, or incidental damages arising from misuse, modification, or improper installation of products.
For services, WEPA Solutions’ total liability shall not exceed the total amount paid for the corresponding engagement.
11. Data Protection & Privacy
Your personal data is collected and processed in compliance with applicable data protection laws, including the EU GDPR and the Israeli Privacy Protection Law.
We collect only the information necessary to fulfill your order, provide services, and maintain communication.
For more details, please refer to our Privacy Policy at:
https://wepa-solutions.shop/privacy-policy
12. Intellectual Property
All website content, including text, images, trademarks, logos, and design elements, is the exclusive property of WEPA Solutions EMEA LTD or its partners.
No part of this website may be copied, reproduced, distributed, or modified without prior written authorization.
13. Compliance & Export Control
Certain products may be subject to export regulations, dual-use restrictions, or end-user certifications.
The customer is responsible for ensuring compliance with all applicable import/export and end-use laws.
WEPA Solutions reserves the right to refuse any sale or shipment that would violate such regulations.
14. Force Majeure
WEPA Solutions shall not be liable for any failure or delay resulting from events beyond its reasonable control, including war, terrorism, natural disasters, strikes, pandemics, or governmental restrictions.
15. Governing Law & Jurisdiction
These Terms are governed by the laws of the State of Israel.
Any dispute shall be exclusively submitted to the competent courts of Tel Aviv–Yafo, Israel, unless otherwise agreed in writing.
16. Amendments
WEPA Solutions reserves the right to update or modify these Terms & Conditions at any time.
The latest version will always be available on this website. Continued use of our webshop or services constitutes acceptance of the updated Terms.
17. Contact Us
For any questions regarding these Terms & Conditions, please contact us at:
Last update to these Terms & Conditions: August 26, 2024